Why Most Business Owners Are Terrible at Pricing (And How to Fix It)

Hear me out: Pricing your services or offering can feel like throwing spaghetti at the wall and hoping something sticks. Too high, and you’re worried people will run for the hills. Too low, and you’re stuck overdelivering for underwhelming returns.
If you’ve ever asked yourself, “Am I charging too little?”, there’s a good chance the answer is yes.
The Most Common Pricing Strategy Mistakes (And Why They Happen)
Here’s what I see all the time:
- Charging by the hour instead of by the value you deliver
- Matching competitors’ prices without knowing their costs, margins, or goals
- Discounting out of fear people won’t buy
- Bundling in extras “just to be nice” (hello, burnout)
- Letting money mindset block you from charging what your work is actually worth
These mistakes don’t just hurt your bank balance — they attract the wrong clients. The ones who expect premium service for bargain-bin prices. The ones who scrutinise your invoices like they’re doing an audit. The ones who drain your energy instead of fuelling your growth.
Why Low Prices Don’t Attract Better Clients
There’s a big myth floating around that lower prices will help you “get your foot in the door.”
In reality, underpricing often says, “I don’t believe in the value of what I do.”
And guess what? If you don’t believe in it, why would your clients?
The best clients (the dream ones who respect your time, pay on time, and get great results) aren’t looking for the cheapest. They’re looking for the best fit.
How to Price Based on Value (Not Just Time)
- Know the result you deliver. Are you saving people time? Helping them make more money? Giving them peace of mind? Know your USP (unique selling proposition). That’s worth something.
- Stop tying your price to hours. You are not a timesheet. The years of experience, training, intuition, and care you bring to the table don’t fit neatly into a clock.
- Position your offer with clarity and confidence. People don’t buy a coaching session. They buy clarity, momentum, and outcomes. Price the result, not the session.
The Bigger Picture: Rising Costs and the Need for Value-Based Pricing
Growing your business while ensuring your clients and customers get the very best version of you and your business doesn’t come free.
As an example, as of July 1, 2025, Australia’s national minimum wage has increased by 3.5%, raising the hourly rate to $24.94, as well as superannuation increasing to 12%.
Rightly, this change reflects ongoing efforts to address cost-of-living pressures and ensure fair compensation for workers. Of course, for business owners, this means higher labour costs and a pressing need to reassess pricing strategies.
If you’re still charging based on outdated rates or undervaluing your services, you’re not just shortchanging yourself — you’re risking the sustainability of your business.
You’re allowed to charge well. In fact, you’re supposed to.
Align your pricing strategy with the incredible value you provide and the current economic landscape.
Your business isn’t just a passion project, it’s your livelihood. And it deserves to be profitable.
If your pricing needs a little TLC, that’s what I’m here for. Let’s get you feeling clear, confident, and charging like the pro you are.
Book a free, no obligation 15-minute Financial Clarity Chat with me here.